Operating Model — Three Lines of Defence
The office's position in the model that distinguishes operational management, compliance and audit.
1st Line — Operational management
The business areas, which own and manage risks and execute controls.
2nd Line — Compliance
The Compliance Office, which sets the framework, monitors, advises and reports, with functional independence.
3rd Line — Audit
Internal audit, which independently assesses the effectiveness of the whole.
The office in the 2nd line
complianceoffice.pt focuses on the second line: the design, implementation and operation of the office that ensures compliance.
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